Human Resource Development 6th Edition by Jon M. Werner – Test Bank

Human Resource Development 6th Edition by Jon M. Werner – Test Bank

CHAPTER 11—EMPLOYEE COUNSELING AND WELLNESS SERVICES

TRUE/FALSE

1. Most managers and supervisors are well-trained to deal with serious employee personal problems.

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 368

Communication | HRM                 Bloom’s: Knowledge              LO-4

2. Confidentiality is of no concern to employees in counseling?

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 395

Communication | HRM                 Bloom’s: Knowledge              LO-5

3. Employers see healthcare costs as a major factor in encouraging counseling programs for employees.

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 367

Communication | HRM                 Bloom’s: Knowledge              LO-1

4. A necessary ingredient for an effective employee counseling program is a clear and well-enforced policy about employee confidentiality?

ANS:     T                 PTS:      1                           DIF:      Moderate               REF:      Page 395

Communication | HRM                 Bloom’s: Knowledge              LO-2

5. Stress is easy to define and identify?

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 381

Communication | HRM                 Bloom’s: Knowledge              LO-2

6. Employee counseling services should always be outsourced to get the best possible program.

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 394

Communication | HRM                 Bloom’s: Knowledge              LO-3

7. Substance abuse, while found in the U.S. population, is not a problem in the workplace, since most abusers do not have jobs.

ANS:     F                 PTS:      1                           DIF:      Moderate               REF:      Page 374

Communication | HRM                 Bloom’s: Knowledge              LO-3

8. EAP’s are based on the assumption that work is the cause of an employee’s problems.

ANS:     F                 PTS:      1                           DIF:      Moderate               REF:      Page 374

Communication | HRM                 Bloom’s: Knowledge              LO-3

9. A HPP is a Health Promotions Program

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 384

Communication | HRM                 Bloom’s: Knowledge              LO-3

10. Exercise and fitness programs are popular among large employers

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 384

Communication | HRM                 Bloom’s: Knowledge              LO-2

11. Over one half of the U.S.  population is at risk from hypertension.

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 390

Communication | HRM                 Bloom’s: Knowledge              LO-1